Room reservation
Stará Lesná 153, 059 60 Stará Lesná
+421 910 802 309, +421 918 338 333
Widget ImageWidget Image
Widget ImageWidget Image
Widget ImageWidget Image
Follow us
Image Alt

Important information for your stay

Useful Information

Dear guests, we have prepared the most important information for your stay in our hotel. If you have any questions, please contact our hotel reception or reservation department. We wish you a pleasant stay.

Our hotel reception is at your disposal 24 hours a day. You can contact us at any time for any questions, reservations or requests. We will pass on all important information regarding your stay at our hotel.

  • CHECK IN at the hotel is from 15:00 (in summer season from 16:00).
  • CHECK OUT at the hotel is until 11:00 am.
  • LATE CHECK OUT – if you wish to check out late, please contact our hotel reception for availability. The price of the service is 20 €.
  • EARLY CHECK – IN – if you wish to check in earlier, please contact our hotel reception for availability. The price of the service is 20 €

Free WI – FI internet access is available throughout the hotel.

Free parking is available in the hotel car park during your stay.

You can indulge your appetite in the hotel’s stylish restaurant with a capacity for 80 people. Delicious culinary specialties, regional and international dishes, ingredients from local and regional producers and suppliers as well as the friendliness and warmth of our staff will guarantee an unforgettable gastronomic experience. During the summer months, you can also enjoy your meal or drink on the summer terrace by the pond.

Breakfast and dinner without drinks are included in the price.

Dress code in the restaurant – casual dress is recommended. Swimwear, bathrobes, shorts or flip-flops are not permitted in the hotel restaurant.

  • Breakfast is served in the hotel restaurant next to the hotel reception from 7:30 – 10:00
  • Dinners are served from 17:30 – 20:00
  • Lunch – A la carte menu is available during restaurant opening hours from 12:00 – 15:00.

Please inform us in advance about gluten-free, lactose-free or other special dietary requirements.

Facilities available to our guests – iron and ironing board on loan souvenir sales, tourist information services, audiovisual conference equipment rental (flipchart, data projector, plasma TV, as needed…) photocopying, secretarial services, interpreting, assistant services

When making your reservation, please inform us of your child’s needs. Baby cot, high chair, baby step, baby bath, baby bath, potty, bottle warmer, baby fuse for socket, baby bathrobe, children’s menu in the restaurant are available and free of charge on request.
In our Aqua shop at the hotel reception you can buy baby essentials – baby diapers, water diapers, swimming sleeves or swimming gear. A children’s menu is available in the restaurant.

Every Friday and Saturday there is an entertainment programme for children and adults, pool exercises, competitions, children’s parties, disco with mascot. During your stay you can use the services of the children’s corner next to the hotel reception.

We accept the following types of credit cards in our hotel Master Card, VISA, VISA Electron, International Maestro. The hotel reserves the right to authorize payment cards upon arrival.

The hotel has 2 rooms for disabled guests.

It is possible to stay with pets (dogs and cats). However, they are not allowed in the catering areas of the restaurant, bars, wellness centre, children’s play area. In case of your interest, we will be happy to lend you free of charge beds, food bowls and water. The fee for the stay is 20 € / night.
In all public areas, dogs must be on a leash and accompanied by their owner. Pets must not be left unattended. In case of damage to hotel property, the guest is obliged to pay the full amount of the damage incurred.

Wellness Hotel Patince is a non-smoking hotel. Smoking is only allowed on the outdoor terraces. Smoking is strictly forbidden in the rooms and a € 50 cleaning fine will be charged per violation.

The price includes unlimited access to the Thermal Park and Wellness Centre –

  • Thermal park (pool world) with thermal water: large relaxation pool, relaxation pool, whirlpool, children’s pool with water slide
  • Wellness Centre (sauna world) Finnish, Swedish, herbal, steam sauna, infrared sauna, whirlpool, cooling pool, relaxation room
  • Fitness centre

Opening hours


07:30 - 20:00 h.

Lobby bar

09:00 - 20:00 h.

Bowling bar

17:00 - 00:00

Opening hours

Thermal park (pool world)

Monday - Thursday 09:00 - 20:00
Friday - Saturday 09:00 - 21:00
Sunday 08:00 - 20:00 (morning swimming olny on weekends from 08:00)

Wellness centre (sauna world)

Monday - Thursday 14:00 - 20:00
Friday 14:00 - 21:00
Saturday 12:00 - 21:00
Sunday 12:00 - 20:00
*Persons under 12 years of age are allowed in the sauna world until 17:00.

Massage centre

Monday - Sunday 09:00 - 21:00

Thai massage centre

Monday - Sunday 11:00 - 13:00 and 14:00 - 20:00