{"id":20890,"date":"2023-01-30T05:48:57","date_gmt":"2023-01-30T04:48:57","guid":{"rendered":"https:\/\/wellnesspatince.sk\/najcastejsie-otazky\/"},"modified":"2025-05-09T09:09:16","modified_gmt":"2025-05-09T07:09:16","slug":"nejcastejsi-dotazy","status":"publish","type":"page","link":"https:\/\/wellnesspatince.sk\/cs\/nejcastejsi-dotazy\/","title":{"rendered":"FAQ – nej\u010dast\u011bj\u0161\u00ed dotazy"},"content":{"rendered":"

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UBYTOV\u00c1N\u00cd<\/strong><\/span><\/h2>\n

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\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tKdy se m\u016f\u017eeme ubytovat a kdy mus\u00edm opustit pokoj?<\/span>\n<\/h2>\n
\n\t[vc_column_text]N\u00e1stup na pobyt je od 15:00, check-out je t\u0159eba prov\u00e9st do 10:00.[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tJak mohu za pobyt zaplatit?<\/span>\n<\/h2>\n
\n\t[vc_column_text]Za pobyt m\u016f\u017eete platit v hotovosti, kreditn\u00ed kartou, ale tak\u00e9 slo\u017eenkou, d\u00e1rkov\u00fdm poukazem nebo rekrea\u010dn\u00ed kreditn\u00ed kartou.[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tJak\u00e9 kreditn\u00ed karty mohu pou\u017e\u00edt k platb\u011b v hotelu?<\/span>\n<\/h2>\n
\n\t[vc_column_text]P\u0159ij\u00edm\u00e1me platby prost\u0159ednictv\u00edm slu\u017eeb Doxx, Edenred\/Ticket service a Gusto.<\/p>\n

Platbu kreditn\u00ed kartou je t\u0159eba nahl\u00e1sit p\u0159edem p\u0159i rezervaci ubytov\u00e1n\u00ed.[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tMus\u00edm p\u0159i rezervaci zaplatit z\u00e1lohu?<\/span>\n<\/h2>\n
\n\t[vc_column_text]Standardn\u011b se p\u0159i rezervaci plat\u00ed 50 % ceny pobytu. Dal\u0161\u00ed informace z\u00edsk\u00e1te na rezerva\u010dn\u00edm odd\u011blen\u00ed: rezervacie@wellnesspatince.sk nebo +421 917 654 875.[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tMohu platit slo\u017eenkami nebo stravenkami?<\/span>\n<\/h2>\n
\n\t[vc_column_text]Za pobyt m\u016f\u017eete platit pouk\u00e1zkami a za stravu stravenkami. Dal\u0161\u00ed informace z\u00edsk\u00e1te na recepci recepcia@wellnesspatince.sk a na \u010d\u00edsle +421 918 886 715.[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tCo m\u00e1m d\u011blat, kdy\u017e se nemohu dostavit na rezervovan\u00fd pobyt?<\/span>\n<\/h2>\n
\n\t[vc_column_text]V p\u0159\u00edpad\u011b, \u017ee pot\u0159ebujete zm\u011bnit term\u00edn pobytu nebo jej zru\u0161it, kontaktujte pros\u00edm rezerva\u010dn\u00ed odd\u011blen\u00ed na adrese rezervacie@wellnesspatince.sk nebo na telefonn\u00edm \u010d\u00edsle +421 917 654\u00a0875.[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tJak\u00e9 jsou storno podm\u00ednky?<\/span>\n<\/h2>\n
\n\t[vc_column_text]Za zru\u0161en\u00ed rezervace do 8 dn\u016f p\u0159ed p\u0159\u00edjezdem se neplat\u00ed \u017e\u00e1dn\u00e9 storno poplatky. Pokud zru\u0161\u00edte pobyt 7 dn\u00ed p\u0159ed p\u0159\u00edjezdem nebo m\u00e9n\u011b, p\u0159evedeme va\u0161i z\u00e1lohu na d\u00e1rkov\u00fd poukaz, kter\u00fd m\u016f\u017eete vyu\u017e\u00edt do jednoho roku. Podrobnosti naleznete v na\u0161ich podm\u00ednk\u00e1ch.[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tMohu p\u0159i rezervaci ur\u010dit polohu pokoje?<\/span>\n<\/h2>\n
\n\t[vc_column_text]Person\u00e1l hotelu se bude sna\u017eit vyhov\u011bt zvl\u00e1\u0161tn\u00edm po\u017eadavk\u016fm. Nem\u016f\u017eeme v\u0161ak zaru\u010dit, \u017ee vyhov\u00edme v\u0161em po\u017eadavk\u016fm, proto\u017ee to z\u00e1vis\u00ed na dostupnosti.\u00a0 Za fixace pokoje se plat\u00ed poplatek 5 \u20ac\/noc.[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tJak\u00e9 doklady mus\u00edm p\u0159edlo\u017eit p\u0159i p\u0159ihl\u00e1\u0161en\u00ed?<\/span>\n<\/h2>\n
\n\t[vc_column_text]P\u0159i odbaven\u00ed je vy\u017eadov\u00e1n ob\u010dansk\u00fd pr\u016fkaz nebo cestovn\u00ed pas, u d\u011bt\u00ed je vy\u017eadov\u00e1n cestovn\u00ed pas nebo pr\u016fkaz poji\u0161t\u011bnce.[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tJak\u00e9 jsou \u010dasy sn\u00eddan\u00ed, ob\u011bd\u016f a ve\u010de\u0159\u00ed?<\/span>\n<\/h2>\n
\n\t[vc_column_text]Sn\u00eddan\u011b se pod\u00e1v\u00e1 od 7:30 do 10:00, ob\u011bd od 12:00 do 15:00 a ve\u010de\u0159e od 17:30 do 20:00.[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tMohu se v hotelu stravovat se speci\u00e1ln\u00ed dietou (bezlepkov\u00e1, vegetari\u00e1nsk\u00e1, vegansk\u00e1)?<\/span>\n<\/h2>\n
\n\t[vc_column_text]Ka\u017ed\u00fd den p\u0159ipravujeme tak\u00e9 vegetari\u00e1nsk\u00e9 pokrmy. V\u017edy m\u00e1me k dispozici nap\u0159\u00edklad bezlepkov\u00fd chl\u00e9b nebo rostlinn\u00e9 n\u00e1hra\u017eky ml\u00e9ka. Pokud m\u00e1te zvl\u00e1\u0161tn\u00ed v\u00fdjimku, informujte pros\u00edm rezerva\u010dn\u00ed odd\u011blen\u00ed p\u0159edem, aby byl n\u00e1\u0161 person\u00e1l p\u0159ipraven. Pokud trp\u00edte r\u016fzn\u00fdmi intolerancemi (lepek, lakt\u00f3za, histamin atd.), m\u016f\u017eeme pro v\u00e1s snadno p\u0159ipravit speci\u00e1ln\u00ed j\u00eddla. O t\u00e9to v\u00fdjimce se pros\u00edm informujte u person\u00e1lu restaurace b\u011bhem pobytu.[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tKde je nejbli\u017e\u0161\u00ed bankomat?<\/span>\n<\/h2>\n
\n\t[vc_column_text]Nejbli\u017e\u0161\u00ed bankomat se nach\u00e1z\u00ed u vchodu do rekrea\u010dn\u00ed oblasti Patince (ATM).[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tKde je nejbli\u017e\u0161\u00ed l\u00e9ka\u0159 nebo l\u00e9k\u00e1rna?<\/span>\n<\/h2>\n
\n\t[vc_column_text]Nejbli\u017e\u0161\u00ed l\u00e9ka\u0159 \u2014 pohotovost je v Kom\u00e1rn\u011b (15 km). Nejbli\u017e\u0161\u00ed l\u00e9k\u00e1rna je v Marcelov\u00e9 (10 km). Z\u00e1kladn\u00ed l\u00e9ky (na teplotu, bolest) jsou k dispozici na recepci hotelu.[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tJak\u00e9 jsou p\u0159\u00edplatky za d\u011btsk\u00e9 vybaven\u00ed na pokoj?<\/span>\n<\/h2>\n
\n\t[vc_column_text]D\u011btskou post\u00fdlku (pokud je k dispozici na vy\u017e\u00e1d\u00e1n\u00ed), vani\u010dku, no\u010dn\u00edk a stoli\u010dku k umyvadlu v\u00e1m zdarma zajist\u00ed hotelov\u00e1 recepce. D\u011bti do 6 let bez n\u00e1roku na l\u016f\u017eko zdarma. P\u0159\u00edplatek za p\u0159ist\u00fdlku \u010din\u00ed 50 \u20ac\/noc.[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tJe mo\u017en\u00e9 v hotelu zakoupit kosmetick\u00e9 nebo jin\u00e9 d\u011btsk\u00e9 pot\u0159eby?<\/span>\n<\/h2>\n
\n\t[vc_column_text]Na recepci hotelu si m\u016f\u017eete zakoupit toaletn\u00ed pot\u0159eby (zubn\u00ed kart\u00e1\u010dek, zubn\u00ed pastu) pro sv\u00e9 d\u00edt\u011b. Ve wellness obchod\u011b je mo\u017en\u00e9 zakoupit pleny na koup\u00e1n\u00ed, vlh\u010den\u00e9 ubrousky, d\u011btskou kosmetiku \u2014 sprchov\u00fd gel, \u0161ampon, v letn\u00edm obdob\u00ed kr\u00e9m nebo opalovac\u00ed olej, gel proti bodnut\u00ed hmyzem pro va\u0161e d\u00edt\u011b. K dispozici jsou tak\u00e9 r\u016fzn\u00e9 hra\u010dky a plaveck\u00e9 vybaven\u00ed (kola, p\u00e1sky).[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tM\u00e1 hotel d\u011btsk\u00fd koutek s mo\u017enost\u00ed hl\u00edd\u00e1n\u00ed d\u011bt\u00ed?<\/span>\n<\/h2>\n
\n\t[vc_column_text]V hotelu m\u00e1me dva d\u011btsk\u00e9 koutky p\u0159izp\u016fsoben\u00e9 r\u016fzn\u00fdm v\u011bkov\u00fdm skupin\u00e1m. K dispozici jsou po cel\u00fd t\u00fdden a b\u011bhem tematick\u00fdch pobyt\u016f. O hl\u00edd\u00e1n\u00ed d\u011bt\u00ed je t\u0159eba po\u017e\u00e1dat n\u011bkolik dn\u00ed p\u0159edem.[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tM\u00e1te v hotelu pokoj, kde mohu d\u00edt\u011b nakrmit nebo vykoupat?<\/span>\n<\/h2>\n
\n\t[vc_column_text]V na\u0161em hotelu najdete v prvn\u00edm pat\u0159e tzv. mamin\u010din pokoj (\u010d. 101), kter\u00fd je celoro\u010dn\u011b p\u0159\u00edstupn\u00fd ve\u0159ejnosti a kde m\u016f\u017eete sv\u00e9 d\u00edt\u011b um\u00fdt ve van\u011b, nakrmit, nal\u00edt mu \u010daj nebo oh\u0159\u00e1t j\u00eddlo (najdete zde mikrovlnnou troubu a varnou konvici). K dispozici je tak\u00e9 d\u011btsk\u00e1 kosmetika pro va\u0161e d\u00edt\u011b (sprchov\u00fd gel, d\u011btsk\u00fd olej, d\u011btsk\u00e9 ubrousky).[\/vc_column_text]<\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

WELLNESS CENTRUM A THERMAL PARK<\/span><\/strong><\/h2>\n

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\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tJe v baz\u00e9nech term\u00e1ln\u00ed voda?<\/span>\n<\/h2>\n
\n\t[vc_column_text]V na\u0161ich baz\u00e9nech pou\u017e\u00edv\u00e1me vodu z vlastn\u00edho term\u00e1ln\u00edho pramene H\u00e9v\u00edz o teplot\u011b 27 \u00b0C, kter\u00fd vyv\u011br\u00e1 z hloubky 200 m. Term\u00e1ln\u00ed voda v Patinc\u00edch se vyzna\u010duje vysok\u00fdm obsahem hydrogenuhli\u010ditan\u016f, v\u00e1pn\u00edku, ho\u0159\u010d\u00edku a s\u00edran\u016f, a proto je velmi prosp\u011b\u0161n\u00e1 pro pohybov\u00fd apar\u00e1t a proti nemocem pohybov\u00e9ho \u00fastroj\u00ed. Baz\u00e9nov\u00fd sv\u011bt je komplex baz\u00e9n\u016f vyu\u017e\u00edvaj\u00edc\u00edch vodu z term\u00e1ln\u00edho vrtu, kter\u00e1 je speci\u00e1ln\u011b upravov\u00e1na, aby byla hygienick\u00e1 a zdrav\u00e1.[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tJak\u00e9 baz\u00e9ny a sauny jsou v hotelu k dispozici?<\/span>\n<\/h2>\n
\n\t[vc_column_text]K dispozici bude velk\u00fd relaxa\u010dn\u00ed baz\u00e9n s r\u016fzn\u00fdmi atrakcemi, d\u011btsk\u00fd baz\u00e9n se skluzavkou, relaxa\u010dn\u00ed baz\u00e9n a v\u00ed\u0159ivka. Saunov\u00fd sv\u011bt se skl\u00e1d\u00e1 z finsk\u00e9, \u0161v\u00e9dsk\u00e9, parn\u00ed, bylinkov\u00e9 a infra\u010derven\u00e9 sauny, najdete zde tak\u00e9 odpo\u010d\u00edv\u00e1rnu a ledovou l\u00e1ze\u0148.[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tJak\u00e1 je teplota vody v baz\u00e9nech?<\/span>\n<\/h2>\n
\n\t[vc_column_text]Teplota vody v relaxa\u010dn\u00edm baz\u00e9nu je 28-30 \u00b0C, v d\u011btsk\u00e9m baz\u00e9nu 32-34 \u00b0C, v sedac\u00edm baz\u00e9nu a v\u00ed\u0159ivce 35-36 \u00b0C.[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tMohu vyu\u017e\u00edvat wellness centrum, i kdy\u017e nejsem ubytov\u00e1n v hotelu?<\/span>\n<\/h2>\n
\n\t[vc_column_text]Wellness centrum je p\u0159\u00edstupn\u00e9 i pro neubytovan\u00e9 hosty podle podm\u00ednek ZDE. Na recepci si m\u016f\u017eete zakoupit individu\u00e1ln\u00ed nebo skupinov\u00e9 vstupenky podle cen\u00edku.[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tMohu si v hotelu zap\u016fj\u010dit plavky nebo plaveck\u00e9 vybaven\u00ed pro sv\u00e9 d\u011bti?<\/span>\n<\/h2>\n
\n\t[vc_column_text]Plavky si m\u016f\u017eete zakoupit ve Wellness Shopu, kter\u00fd se nach\u00e1z\u00ed p\u0159\u00edmo v are\u00e1lu.[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tJe v hotelu bezbari\u00e9rov\u00fd p\u0159\u00edstup do wellness centra?<\/span>\n<\/h2>\n
\n\t[vc_column_text]Ano, do baz\u00e9n\u016f a saun se dostanete p\u0159es n\u00e1\u0161 saunov\u00fd sv\u011bt, kter\u00fd je bezbari\u00e9rov\u00fd.[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tM\u00e1te v letn\u00ed sez\u00f3n\u011b venkovn\u00ed baz\u00e9ny?<\/span>\n<\/h2>\n
\n\t[vc_column_text]V letn\u00ed sez\u00f3n\u011b je k dispozici mal\u00fd d\u011btsk\u00fd baz\u00e9n, sportovn\u00ed baz\u00e9n se skluzavkou a lezeckou st\u011bnou, rekrea\u010dn\u00ed d\u011btsk\u00fd baz\u00e9n s atrakcemi, baz\u00e9n se 3 skluzavkami, plaveck\u00fd baz\u00e9n, rekrea\u010dn\u00ed baz\u00e9n a sportovn\u00ed baz\u00e9n.[\/vc_column_text]<\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n

V\u00ddHLADKOV\u00c9 PLAVBY<\/span><\/strong><\/h2>\n

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\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tKdy a na jak\u00e9 trase se konaj\u00ed vyhl\u00eddkov\u00e9 plavby?<\/span>\n<\/h2>\n
\n\t[vc_column_text]Vyhl\u00eddkov\u00e9 plavby se konaj\u00ed od zah\u00e1jen\u00ed lodn\u00ed sez\u00f3ny (od kv\u011btna v p\u0159\u00edpad\u011b p\u0159\u00edzniv\u00e9ho po\u010das\u00ed) do jej\u00edho ukon\u010den\u00ed (\u0159\u00edjen\/listopad) ka\u017edou sobotu ve 15:00. V letn\u00ed sez\u00f3n\u011b se plavby konaj\u00ed t\u0159ikr\u00e1t t\u00fddn\u011b (pond\u011bl\u00ed, st\u0159eda, sobota). Lo\u010f vyplouv\u00e1 z p\u0159\u00edstavu vzd\u00e1len\u00e9ho p\u0159ibli\u017en\u011b 2 km na trase Patince – Moca – Patince. Cel\u00e1 plavba trv\u00e1 asi 1 hodinu.<\/p>\n

Na plavbu se mus\u00edte p\u0159edem p\u0159ihl\u00e1sit na recepci hotelu: recepcia@wellnesspatince.sk nebo na telefonn\u00edm \u010d\u00edsle: +421 918 886 715.[\/vc_column_text]<\/div>

\n \n\t\t<\/span>\n\t\t<\/span>\n\t<\/span>\n\tMohu si objednat soukromou vyhl\u00eddkovou plavbu?<\/span>\n<\/h2>\n
\n\t[vc_column_text]Podm\u00ednky pro soukrom\u00e9 vyu\u017eit\u00ed lodi si m\u016f\u017eete domluvit na kongresy@wellnesspatince.sk nebo na tel. +421 918 809\u00a0046.[\/vc_column_text]<\/div><\/div>[\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_column_text] UBYTOV\u00c1N\u00cd [\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1489593118775{padding-top: 78px !important;padding-bottom: 120px !important;}”][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text] WELLNESS CENTRUM A THERMAL PARK [\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1489593118775{padding-top: 78px !important;padding-bottom: 120px !important;}”][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text] V\u00ddHLADKOV\u00c9 PLAVBY [\/vc_column_text][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1489593118775{padding-top: 78px !important;padding-bottom: 120px !important;}”][vc_column][\/vc_column][\/vc_row]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":"","_wp_rev_ctl_limit":""},"class_list":["post-20890","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/wellnesspatince.sk\/cs\/wp-json\/wp\/v2\/pages\/20890","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wellnesspatince.sk\/cs\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wellnesspatince.sk\/cs\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wellnesspatince.sk\/cs\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/wellnesspatince.sk\/cs\/wp-json\/wp\/v2\/comments?post=20890"}],"version-history":[{"count":10,"href":"https:\/\/wellnesspatince.sk\/cs\/wp-json\/wp\/v2\/pages\/20890\/revisions"}],"predecessor-version":[{"id":25606,"href":"https:\/\/wellnesspatince.sk\/cs\/wp-json\/wp\/v2\/pages\/20890\/revisions\/25606"}],"wp:attachment":[{"href":"https:\/\/wellnesspatince.sk\/cs\/wp-json\/wp\/v2\/media?parent=20890"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}